Return & Refunds

Please note that Flaviour reserves the right to refuse or cancel any order at our sole discretion. Order cancellations may occur due to limitations on quantities, inaccuracies in product or pricing information, or issues identified by our credit and fraud avoidance department. Additional verifications or information may be required before accepting an order. If your order is canceled after your credit/debit card has been charged, the amount will be reversed back to your card within 15 days or the next billing cycle.

Flaviour seeks authorization on your card for the order amount but may only capture the amount corresponding to the fulfilled portion, shipping charges, taxes, etc. Any surplus amount not captured will not be charged. Refunds will be initiated if an error leads to excess charging.

Customers must notify us of cancellations within 30 minutes of placing the order with valid reasons.

7 Day Money Back Guarantee:

Flaviour offers a 7-day money-back guarantee for customer satisfaction. If you don't like your purchase, you can return it within 7 days of delivery for a full refund. Refunds are initiated post return of at least 75% of the original product volume.

Important Information:

• Topical Products: Products like Shampoo, Conditioner, Oil, or Hydroil have limited efficacy up to the dermis layer of the skin.

• Underlying Conditions: Products can address concerns related to hormonal imbalance, environmental damage, wrong food habits, and stress, but may not cure them permanently.

• Dermatitis: Our oils soothe sensitive skin but may not prevent reoccurrence if in contact with allergens.

• Dandruff Control: While our products can help control dandruff, a dedicated regime is necessary for prevention.

• Hair Fall: Products can reduce hair fall but cannot completely stop the natural process. Genetics play a role in concerns like balding.

• Gift Sets: Damaged gift boxes during returns will not be accepted for refunds.

Money-Back Guarantee Conditions:

• Eligible Products: Money-back guarantee is applicable on topical Skin & Hair care products only, excluding Home category and Giftsets.

• Order Placement: Orders after Jan 1, 2024, are eligible until the guarantee period closure notification.

• Previous Orders: Previous orders are not eligible for this scheme.

• Return Requirements: Original containers must be retained, and a minimum of 75% volume must be returned.

For any issues or money-back requests, please contact sales@flaviour.com within 7 days of delivery. Refunds will be issued after a quality check.

This policy is applicable for purchases made on www.flaviour.com only.

We encourage responsible use of the 100% Money-Back Guarantee offer to ensure we can serve as many people as possible. If you have confidence in our products, please stick to your regime for the best results.

In case of any dispute, the company's decision shall be considered final.

Note: No affiliate commission is paid on any product return.